Sony has updated the firmware of the NWZ-S730 series to version 1.11 and resolves an issue where, while playing any music files, the player may stop responding and then may automatically power off and on. This firmware update is only for use with the products identified and sold in the United States, Latin America, Canada, or Brazil – we cannot verify if it will work for other countries. Read more at Sony eSupport.
Forum user Zizone has reported that the download location at the eSupport page is NOT working. Download the NWZ-S730 firmware 1.11 update here.
This firmware update is intended only for NWZ-S736F and NWZ-S738F Sony Walkman Digital Music players that have firmware version 1.10 or lower installed. Please follow the steps below to check the model and firmware version of your player.
1. Press and hold the “BACK/HOME” button until the “Home” menu appears.
2. At the “Home” menu, use the arrow buttons () to select “Settings” (), and then press the “Play/Pause” button ().
3. At the “Settings” menu, use the arrow buttons to select “Common Settings”, and then press the “Play/Pause” button.
4. At the “Common Settings” menu, use the arrow buttons to select “Unit Information”, and then press the “Play/Pause” button.
5. Confirm that the model is NWZ-S736F or NWZ-S738F and that the firmware version is 1.10 or lower.
If the firmware version is 1.11 or higher do not attempt to install this update. It is strongly recommended that you transfer all tracks and data from the player to the computer before performing this update. Tracks and data that remain on the player may be damaged or deleted during the update process. In order to install this update, there must be at least 30 MB free space on the player.
