After posting more than two dozen videos we personally shot at CES, it appears that Vimeo is not the place for us. We recieved some rather scolding words from “dalas verdugo,” the Community Director for Vimeo.com. He informed us that our exclusive clip Sony and Pixar showed at Sony’s 2009 CES Keynote was being removed from the site. Apparently the rest of our videos violated their terms of use and our account will be removed in “72 hours.” Here’s the conversation we had with dalas:
Vimeo: Dear Sony Insider:
Your video ‘Exclusive Trailer For ‘Up’ (2897615)’ has been removed from Vimeo because it violates our Upload Rules.
Vimeo does not allow TV shows, movie trailers, stuff you found on the web, or any other video you did not create yourself. “I have permission from the creator” does not count as making it.
If you believe this was an error, please send a civil response to this email and we will work with you, assuming you are correct.
Regards,
Vimeo
..and:
Vimeo: Due to your content, we will be removing you from Vimeo and refunding your purchase of Vimeo Plus in 72 hours. Please take that time to move your content to a different video host.
dalas verdugo
Community Director
I was stunned, and very disappointed because Sony Insider videos have been embedded many places and now all of those links will be broken. That means that all of those incoming links and knowledge of our website through those videos will be gone. That is a huge blow to what we’re trying to do here – show off the best of Sony. So I replied:
Sony Insider: I’m sorry, I was just really excited to share this clip from Sony’s 2009 CES Keynote for my website, Sony Insider. Vimeo is my favorite video website of all time, and I love the community you have fostered. It’s like the flickr of video. However, I am very sad after reading a private message I recieved stating that they were removing my account and refunding my Vimeo Plus account. Why? Because of the Up clip? Please forgive me, Vimeo has been such a great experience and I don’t want to stop using it.
Regards,
Christopher MacManus
Founder, Sony Insider
https://www.sonyinsider.com
They said:
Vimeo: I’m sorry, but we are not going to continue hosting your videos. Vimeo is for personal moments and creative filmmaking. You run a site that promotes commercial products and obviously generates some amount of income for you. In addition, you are posting videos that you did not make yourself. You need to find a service that was designed for the type of use you are interested in. Vimeo is not that service. Try wistia.com
Best wishes,
dalas verdugo
Community Director – Vimeo.com
Wow. Can you believe this? This is harmless stuff (well, the exclusive ‘Up’ footage might have been pushing it), and I paid $59.99 (per year) for a Vimeo Plus account.
Sony Insider: I shot all of those videos with my HDR-SR10 Camcorder – were you just referring to the Up video? What other videos did I shoot that break the rules? Can’t we find a compromise?
Regards,
Christopher MacManus
Founder, Sony Insider
https://www.sonyinsider.com
So they drop the hammer:
Vimeo: I’m sorry, we are not going to compromise on this account. Please make other arrangements by Monday.
Best wishes,
dalas verdugo
Community Director – Vimeo.com
Well, adios Vimeo. It’s amazing to me that they wouldn’t find middle ground with Sony Insider – things we going so well and I truly appreciated the professional aesthetics of their video hosting service. I uploaded videos no one else in the world had anywhere – to inspire the consumer and show things from CES and beyond that captured the essence of the electronics industry. These turn of events are very disappointing, and means I will have to reupload all of those video – Vimeo really screwed us. Thanks alot, and I will never recommend your site to anyone looking for a video host again.
So keep an eye out for another post discussing our new Video links this weekend.