Sony has recently identified a minor quality issue involving a small percentage of the VAIO JS Series all-in-one desktop computers sold since October 22, 2009. When powering on or resuming from hibernation in a low temperature environment, the JS4 may not start properly. You may want to think twice about bringing your JS out into the cold next time, especially those of you living in igloos. The VAIO JS4 is sold in many countries around the world, including the USA, Europe and most of Asia Pacific.
Models affected:
Asia Pacific:
VGC-JS45GF/P, VGC-JS45GF/Q, VGC-JS45GF/S, VGC-JS45LF/Q, VGC-JS43LF/P, VGC-JS45TF/P, VGC-JS45TF/Q, VGC-JS45SF/S, VGC-JS45SF/P
North America:
VGC-JS410F, VGC-JS410F/S
VGC-JS430F, VGC-JS430F/Q, VGC-JS430F/S
VGC-JS450F, VGC-JS450F/Q, VGC-JS450F/S
Sony will be providing free repair for customers of the affected models if such models exhibit the above-mentioned symptoms. Please contact the nearest Sony Service Center (in Asia Pacific) (1-877-643-1219 the USA) if you have any of the models stated above. We were unable to find a European notice of this issue at time of writing.
